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Knowledgebase

The knowledgebase provides documentation written by our team. Please select a category or search for answers.

Networking

What IP addresses are included?

How does bandwidth usage work?

Can I use my own domain with Servrs?

How do I point a domain to my server?

What firewall or network settings should I check first?

Rebuilds & Recovery

How do rebuilds work?

What happens during a reinstall?

Do you provide backups?

What data is lost during a rebuild?

How should I prepare before requesting a reinstall?

Billing

When does my service expire?

How do renewals work?

How do I cancel my server?

What forms of payment do you accept?

Do you offer refunds?

General FAQ

Is Servrs managed or unmanaged?

Can I upgrade later?

What types of workloads are allowed?

Where do I manage my server and billing?

How do I contact support?

Server Access

How do I access my server?

What credentials do I receive after provisioning?

Can I reinstall my server?

Do I get full administrator or root access?

How do I change my server password?

Getting Started

What is Servrs?

How do I get started with Servrs?

What operating systems are available?

How quickly is my service provisioned?

What is included with my server plan?